Refund Policy for BuyIPTVService
Thank you for choosing BuyIPTVService. We want you to be satisfied with the services we provide. Please read our Refund Policy carefully to understand your rights and obligations regarding refunds.
1. Refund Eligibility
Due to the nature of digital services, BuyIPTVService offers limited refund options. Once a service has been activated or delivered, we generally do not provide refunds except under certain conditions as outlined below:
No Refunds for Digital Services: Once an IPTV service or subscription has been activated, delivered, or started, we do not offer refunds. This is because our service is delivered immediately after purchase and cannot be returned or revoked.
Technical Issues: If you experience issues with our service, such as technical problems that prevent access or service quality issues, we will work with you to resolve them. If we are unable to fix the problem within a reasonable time, we may offer a partial or full refund on a case-by-case basis.
Subscription Cancellations: You may cancel your subscription at any time through your account settings. However, as per our policy, we do not issue refunds for unused portions of any subscription period.
2. Refund Process
If you believe you are entitled to a refund under this policy, please follow the steps below:
Contact Support: Submit a request to our customer support team at [contact@buyiptvservices.store]. Be sure to include your order number, details of the issue, and any relevant supporting information.
Evaluation: Our support team will review your request and determine if you are eligible for a refund based on the criteria outlined in this policy.
Resolution: If your refund request is approved, we will process the refund within a reasonable timeframe, typically within 7-10 business days. Refunds will be issued via the same payment method used for the original purchase.
3. Exceptions
Trial Period: If we offer a trial period for our services and you cancel within the trial period, you may be eligible for a refund. Refund eligibility for trial users will be clearly stated at the time of the trial offer.
Failed Transactions: In the case of a payment failure or duplicate charges, we will provide a refund for the erroneous charge. Please notify us immediately if you believe you were charged incorrectly.
4. Non-Refundable Items
The following are non-refundable under any circumstances:
- Subscription renewals (unless explicitly stated).
- Products or services delivered electronically.
- Any services that have been used or consumed during the subscription period.
5. Changes to the Refund Policy
We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Please review this page periodically to stay informed of any changes.
6. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at:
BuyIPTVService
Email: [contact@buyiptvservices.store]